Effective Date: 8 November 2024
Welcome to Samvedna Handmade! By accessing or using our website, https://samvednahandmade.com/, and purchasing our handmade goods and services, you agree to comply with these Terms and Conditions. Please review them carefully.
1. Company Information
Samvedna Handmade operates under the following details:
- Business Name: Samvedna Handmade
- Address: Badrinath Road, Tapovan, Uttarakhand, India, 249192
- Contact Email: samvednahandmade@gmail.com
- Contact Phone: +91 9639870161
2. Acceptance of Terms
By accessing and using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with any applicable laws and regulations.
3. Product Information and Availability
- Product Descriptions: We strive to ensure that product descriptions and images on our website are as accurate as possible. However, due to the handmade nature of our goods, slight variations may occur.
- Availability: All products are subject to availability, and we reserve the right to limit the quantity of any item or discontinue products at any time without notice.
4. Pricing and Payment
- Currency: All prices listed on our website are in Indian Rupees (INR).
- Payment Methods: We accept various payment methods, including credit cards and online banking, as indicated at checkout.
- Price Changes: Prices for our products are subject to change without prior notice.
5. Order Process and Confirmation
Once you place an order on our website:
- You will receive an email confirming the order details and payment.
- We reserve the right to cancel or refuse any order if we suspect fraudulent activity or if the item is out of stock.
- Any cancellation initiated by Samvedna Handmade will be communicated to you promptly, and a refund will be processed if applicable.
6. Shipping and Delivery
- Shipping Locations: We currently deliver across India. Shipping times and charges vary depending on the delivery location and are provided at checkout.
- Processing Time: Orders are typically processed within 7-8 days.
- Delivery Time: Delivery timelines vary depending on the location and courier service used. Delays may occur due to unforeseen circumstances.
- Responsibility: Once the order has been shipped, Samvedna Handmade is not liable for delays or losses caused by the courier service.
7. Exchange Policy
- No Refunds: We do not offer refunds for any purchase. However, we offer exchanges for eligible items.
- Exchange Eligibility: Items must be returned unused, in their original condition, with original packaging, within [X days, e.g., 14 days] of delivery. For details, please see our Refund and Exchange Policy.
- Shipping Costs: Customers are responsible for return shipping costs for exchanges.
8. Intellectual Property Rights
All content on this website, including text, images, logos, and graphics, is the property of Samvedna Handmade and protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content on this site is strictly prohibited.
9. Limitation of Liability
Samvedna Handmade shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of, or inability to use, our website or products. Our liability is limited to the maximum extent permitted by law.
10. User Obligations
By using our website, you agree:
- Not to engage in any activity that disrupts or interferes with our website’s functionality.
- Not to attempt to access secured areas of our website without authorization.
- To provide accurate and up-to-date information when creating an account or placing an order.
11. Privacy Policy
Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our site, you consent to our data collection and usage practices. Please review our Privacy Policy for more information.
12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or related to the use of our website or products shall be subject to the exclusive jurisdiction of the courts in Uttarakhand, India.
13. Changes to Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the site constitutes acceptance of the updated terms.
14. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
- Email: samvednahandmade@gmail.com
- Phone: +91 9639870161